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How to describe the pain of shingles?

Lorelei Hunt, 15 July 2024

I have first-hand experience of shingles and of post-herpetic neuralgia – the unpleasant nerve pain that can last for months or even years after the shingles rash has disappeared.

Shingles impacted on my life for months, severely affecting my quality of life. It stopped me from working, seeing my friends and living a normal life. But I have always found it quite hard to explain to people just what shingles feels like and why it is so unpleasant.

People often say that they have heard that shingles is very painful and ask if that was my experience. I have talked about this with other people who have had shingles, and our descriptions of the sensations vary. And as shingles passes through different phases, the sensations change too; and it seems to vary according to where on the body someone’s rash appears.

The ATHENA study is currently recruiting adults 50 years or older newly diagnosed with shingles. People who take part are asked to complete questionnaires, one of which asks them to score their pain levels. The study is testing whether using a small dose of a tablet called amitriptyline can reduce or prevent post-herpetic neuralgia. So, it is important that the answers people give in the questionnaires properly capture pain levels.

This is difficult because there is not one way to define or measure pain. A common approach is to ask people to rate it on a scale of 1-10. I explained to the research management team that I did not think that I would have described my sensation as pain – more like extreme discomfort. It was relentless, stopped me from sleeping and interfered with my concentration – but it was not like other types of pain I had experienced. Other members of the patient advisory group said similar things.

The specialists on the team explained that scientific definitions of pain include severe discomfort. This definition recognises that pain can take different forms and it is the impact on people that matters. The team have made sure that participants know to include ‘pain or severe discomfort’ when answering the pain questions, to ensure that the full range of symptoms participants suffer due to shingles are captured.

It was very encouraging to see how the specialists really listened to patient input and used this in managing the research project. It was a good example of how experts and lay people can use the same words – and understand something different. Even a simple word like pain can mean different things to different people, and at different times. It also highlights the value of patient engagement throughout the research process.


The research team behind the ATHENA study 

By Lorelei Hunt, 7 August 2023 

I have first-hand experience of having shingles and know just how unpleasant it can be. As well as feeling unwell and having a painful, blistering rash, you can suffer from painful after-effects of shingles called post-herpetic neuralgia (or PHN for short). PHN is a type of nerve pain that can last long after the rash has healed, affecting people for months or even years. I had PHN for months – I couldn’t get back to work or enjoy a normal life. And I know that some people are affected even more severely.  So, I was pleased to be able to provide a patient’s viewpoint to a Bristol based research team setting up the ATHENA study. This will test if PHN can be prevented by giving people a low dose of a tablet called amitriptyline as soon as they are diagnosed with shingles.

We are asking people newly diagnosed with shingles to help, by joining the study. If they do, they are asked to take up to 3 tablets every day. These might be amitriptyline or a dummy (placebo) tablet, which looks exactly the same. Amitriptyline is an inexpensive and well understood drug that has been in use for decades, so ATHENA is testing the whether using an established drug in a new way can prevent pain; rather than using it to treat existing pain, which is how it is commonly used now.

Being asked join a clinical trial may feel like a scary or even slightly risky thing to do.  Being involved in the ATHENA study, I always ask myself how I would have felt and what could the doctors and research nurses have said to reassure me.  But I wish that everyone who might be concerned about the trial had the opportunity to see the team at work. There is an incredible group of people behind ATHENA.  The team includes GPs with a particular interest and experience of research studies, specialist research nurses, senior consultants specialising in pain (including PHN), experts in statistics to ensure that the study really does prove whether amitriptyline makes a difference, and economic health experts who can tell the NHS whether offering amitriptyline is a good use of public money.  

I attend the monthly ATHENA meetings, where progress and any issues that have arisen are discussed. I have been particularly impressed by the way that problems are discussed openly and everyone contributes to finding solutions. The trial is discussed in detail and nothing is glossed over. Although everyone has their particular area of expertise, are spread around the country and don’t even all meet in-person, there is a real feeling of working as a team.  Everyone is clearly very busy, but they always make time in the meeting for me to talk about anything that I think needs raising from a patient’s viewpoint.

There is lots more information on the ATHENA website, including explanation of how participants are carefully screened, the support provided by specially trained research nurses and how people can choose to leave the trial at any time.  I hope that getting some idea of the strength and commitment of the team behind ATHENA will help anyone who has the opportunity to join the trial to feel confident that they will be really well looked after.


ATHENA in the Daily Mail – is all publicity good publicity?

By Lorelei Hunt.  Posted on


Shingles – more than “just a rash”

Lorelei Hunt, November 2022

I had just come back from holiday when I felt unwell with what I thought was a virus. A week later, the characteristic rash appeared and my GP was able to quickly diagnose shingles.

Get shingles seen soon

I know now that it is important to contact your doctor surgery as soon as you think that you might have shingles as you can be given anti-viral medication that might help to reduce its impact. People make lots of assumptions about shingles – that only elderly or ill people get it, that mainly women (or mainly men) are affected. But if you have ever had chicken pox – and most people have – the virus lives in your nervous system and without warning, can reappear as shingles.

Pain after the rash

Having shingles is unpleasant. As well as feeling generally unwell, the main symptom is a painful, blistering rash on one side of your body – often on your trunk but possibly on your face and your head.  But many people are left with a painful and debilitating after-effect of shingles called post-herpetic neuralgia (or PHN for short), long after the rash has healed. PHN is a type of nerve pain that continues to affect people for months or even years. I had PHN for months, delaying my return to work and to enjoying normal life. But I know that some people are affected even more severely. So I was pleased to be able to provide a patient’s viewpoint to a Bristol-based research team setting up the ATHENA study.

This will test if PHN can be prevented by giving people a small dose of a drug called amitriptyline as soon as they are diagnosed with shingles.

We are asking people newly diagnosed with shingles to help, by joining the study. Being asked join a clinical trial can seem like a scary or even slightly risky thing to do. However, ATHENA is not using a new drug, but one called amitriptyline, which has been in use for decades. Researchers want to find out if it can prevent PHN; rather than using it to treat existing conditions, which is how it is used at present. There is lots more information on the study website, including explanations of how participants are careful screened and the support provided by trained researchers. And it’s fine to walk away if you decide it’s not for you.

The combined experience of everyone who takes part in the study will tell the researchers whether amitriptyline can be used to prevent PHN following shingles.

This could change how shingles is treated across the UK (and beyond) in the future. Please do think about participating if your GP surgery is part of the trial. This will help us to test once and for all, whether amitriptyline can prevent people from suffering the painful and unpleasant long-term after effects from shingles, and possibly save many people from suffering in this way in the future.


Anyone can get long-term pain from shingles

Lorelei Hunt, 8 September 2022

Five years ago, when I felt unwell with a pain on one side of my body, I assumed I had a virus. Only after a week, when a rash appeared in the same place, did I think that I might have shingles. I was in good health and never thought shingles was something that I was at risk of. But I now know that anyone can get it.

After getting chicken pox, the virus lurks in your nervous system and can reappear as shingles without warning at any time and the risk of this increases with age. The painful, blistering rash was bad enough, but I didn’t know that shingles can have a nasty after-effect, causing a type of nerve pain called post-herpetic neuralgia (PHN for short).

This can affect shingles sufferers for months after the rash has cleared up and I was one of the unlucky ones who got it. Six months after first getting shingles, I was still suffering its after-effects. It really impacted my life – I couldn’t relax or concentrate properly. It felt like drops of boiling water splashing on me, or little pins sticking in my side. There was not much relief and it often seemed worse at night, interrupting my sleep. It was only gradually the sensation lessened and my life started to return to normal. So, when a friend told me about a group in Bristol looking at patient experiences of shingles, I went along to find out more.

I became the patient representative on a research study called ATHENA. ATHENA will test if using a low dose of a familiar and inexpensive drug called amitriptyline can help prevent PHN in people who get shingles. It seemed to work in a previous, small-scale study, but the NHS needs to test it properly to be sure that it works before offering it to everyone. Although not everyone who gets shingles develops PHN, for those who do, it is a painful and limiting condition.  I was relatively fortunate. Some people are much more badly affected and for longer. If we can find a means to stop this happening, it must be a good thing.

We have one chance to do this trial – the funding will not be available again! There is lots more information on the ATHENA website explaining the process in more detail. So, if you are diagnosed with shingles and your GP surgery is part of the trial, please do consider joining the trial – we need 100s of you! With your help as volunteers, doctors will be able to know for sure, whether giving patients a low dose of amitriptyline as soon as they get shingles makes them less likely to get PHN.  It might save them from the pain and disruption of PHN and possibly PHN will become a thing of the past.